Shipping policy

At Future Stars Series, we strive to process and ship your order as quickly and efficiently as possible.

Order Processing

Orders are typically processed within 1–3 business days after payment is received.
Orders are processed Monday through Friday, excluding holidays.
You will receive an order confirmation followed by a shipping confirmation email once your order has been shipped.

Shipping Rates

Shipping costs are calculated at checkout based on factors such as:

Shipping destination
Package weight and dimensions
Shipping method selected
Carrier rates available at the time of purchase

Your shipping options and total shipping cost will be displayed before you complete your order.

Delivery Times

Estimated delivery times vary depending on the shipping method selected and the destination. Delivery estimates provided at checkout are estimates only and are not guaranteed.

Shipping Carriers

We may ship orders using carriers such as USPS, UPS, FedEx, or other reputable shipping providers. Carrier selection is determined based on the most efficient and cost-effective option for your order.

Domestic Shipping

We currently ship throughout the United States. Delivery times may vary depending on your location and the shipping service selected during checkout.

International Shipping

International shipping may be available for select destinations. Customers are responsible for any applicable customs duties, taxes, import fees, or other charges imposed by their country.

Address Accuracy

Customers are responsible for providing a complete and accurate shipping address.

Future Stars Series is not responsible for delays or additional shipping costs resulting from incorrect or incomplete addresses provided during checkout.

Lost or Delayed Shipments

Once an order has been transferred to the shipping carrier, delivery is the carrier's responsibility. If your package is significantly delayed or appears to be lost, please contact us, and we will assist you in working with the carrier to locate your shipment.

Damaged Packages

If your order arrives damaged, please contact us within 7 days of delivery. Include:

Your order number
Photos of the damaged packaging
Photos of the damaged item(s)

We will work with you to resolve the issue as quickly as possible.

Order Changes and Cancellations

If you need to change or cancel your order, please contact us as soon as possible. We cannot guarantee that changes or cancellations can be made once an order has entered processing or has been shipped.